"Finally an author has been brave enough, brilliant enough, and experienced enough to state the basic truths about effective managers running successful, fulfilling, motivated corporations ---Mary-Frances Turner, Commissioner, Development Services, Town of Markham

"Absolutely amazing and inspiring!" ---Brett Wills, Plant Manager, Powersmiths International Corp.

"I am one of many believers who've used Jim's workshops and books to introduce significant and successful change." ---Barry Goode, General Manager, Caribbean North District, IBM Canada Ltd.