| For Front Line Staff or Personal Growth |
“Jim provides the ‘coaches’ huddle to take action at your workplace and life.” —Devy Breda, AV Systems Specialist, Mulvey & Banani International Inc.
“Excellent overview of key principles. It makes you want to dive in and learn about all of them!” —Pushp Arora, Lean Practitioner, RIM Research in Motion
“Great insights into leadership skills!” —Peter Thorn, Vice President, Claims, HB Group Insurance