“Excellent overview of key principles. It makes you want to dive in and learn about all of them!” —Pushp Arora, Lean Practitioner, RIM Research in Motion

“Jim’s keynote address kicked off our annual convention and provided a great start to our event. His message was thought provoking and down to earth with plenty of light-hearted humor. Jim was great to work with in the planning process and right through our event.” —John Taylor, President, Ontario Mutual Insurance Association

“Jim’s keynote address kicked off our annual convention and provided a great start to our event. His message was thought provoking and down to earth with plenty of light-hearted humor. Jim was great to work with in the planning process and right through our event.” —John Taylor, President, Ontario Mutual Insurance Association