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"Motivating, thought provoking, inspiring, informative, practical." ---Shaunna Rainey, Manager, Employee Development, Air Canada
"I am one of many believers who've used Jim's workshops and books to introduce significant and successful change." ---Barry Goode, General Manager, Caribbean North District, IBM Canada Ltd.
"Excellent overview of key principles. It makes you want to dive in and learn about all of them!" ---Pushp Arora, Lean Practitioner, RIM Research in Motion
