• An Educational Process for Change and Improvement Efforts
  The best approaches, to help everyone in the organization understand what's going on and why, are personal and interactive. Workshops or seminars featuring presentations and discussions by senior managers are an effective educational tool in the improvement process. More
  
  
• Balancing Top-Down and Bottom-Up Change Processes
  Managers' behavior is the single most important variable in the success or failure of any organization's change or improvement effort. This starts with recognition that the organization is full of current or potential change champions. More
   
• Bolt-On Programs or Built-In Culture Change
  Over the past few decades of working with hundreds of senior management teams while leading The Achieve Group (now AchieveGlobal) and The CLEMMER Group, I’ve seen the strategic, the tactical, and the totally lost. More
   
• Change Checkpoints and Improvement Milestones
  Many paths lead to higher performance. By using change checkpoints and improvement milestones we can chart our path's success as we blaze our own trail toward ever-higher performance levels. More
   
• Change Management Can Lead to Rigidity and Resistance to Change
  "Change Management" is an oxymoron. A successful change/improvement path will evolve as we approach each fork in the road and take advantage of the unforeseeable opportunities that quietly present themselves along our journey. More
   
• Improvement Planning for Taking Charge of Change
  Continually improving our capabilities calls for coordination and planning. The goal of planning isn't plans, however, but action. More
   
• Improvement Planning Infrastructure and Process
  Personal, team, or organization improvement doesn't happen just because we want to get better. Unless we have the infrastructure and processes for constant and ongoing improvement, it's all just wishful thinking. More
   
• Improvement Planning Pathways and Pitfalls (Part One)
  Discover the Improvement Planning approaches that can help you to avoid the pitfalls and pave your organization's pathway to success. More
   
• Improvement Planning Pathways and Pitfalls (Part Two)
  Discover the Improvement Planning approaches that can help you to avoid the pitfalls and pave your organization's pathway to success More
   
• Mastering Change Through Continuous Growth, Learning, and Improvement
  What most of us clearly hate and strongly resist is — being changed. But when change represents learning, growth, and improvement, it generates energy and is often eagerly embraced. More
   
• Organizational Changes to Deal with Whirlwinds of Change
  Today's societies, organizations, and people have gone — and are going — through major changes. Emerging from research are key elements and characteristics of top performing organizations in today's environment. More
  
• Paradoxical Balancing Acts in Organization Improvement
  Too often, we see the world in narrow binary, either/or terms, but top performers look beyond either/or, to and/also. Much of life consists of two opposite and sometimes opposing forces, the key is finding a balance that's right for the conditions and circumstances. More
   
• Stepping Back to Step Ahead Through Reviewing and Assessing
  When we don't know how we're doing we can't improve. Failing to periodically review and assess is one of the major reasons so many improvement efforts lose their way. More
   
• Successful Change and Improvement Needs Balanced Improvement Planning
  Many managers confuse making changes within their organization with making changes to their organization. Both are needed. But they have to be balanced. More
   
• Successful Change Flows from Learning, Growth, and Development
  Resistance to today's change comes from failing to make yesterday's preparations and improvements. We need to deal with change by improving ourselves. Then our time of success must come. More
   
• The Law of Improvement Displacement
  Too many managers allow today's cash flow needs to crowd out tomorrow's wealth producing activities. If we want to expand tomorrow's wealth, expand today's capabilities. More
   
• The Tyranny of the Urgent Can Cause Priority Overload
  The tyranny of the urgent lies in its distortion of priorities. So we've got to choose — from all our long-range options, alternatives, and possibilities — to establish short-term goals and priorities. More
   
• Use Strategic Imperatives to Set Improvement Priorities
  A key component of providing focus to an organization calls for leaders to identify "strategic imperatives" or "must-do's." There is only so much we can all give our attention to, so we need to ensure that we're aiming at high improvement targets that really matter. More
   
• Why Most Training Fails
  Get training efforts off the ground through effective delivery and integration into the organization changes behavior. More

• Why Most Change Programs and Improvement Initiatives Fail
  Some change and improvement efforts have been hugely successful, others have been somewhat successful, and some ended up in the swamp. In reviewing the results, it is clear that a core number of execution problems or failure factors are common to all of the team, organization, and individual improvement efforts. More
  

General

• Change Management
• Management versus Leadership
• Emotional Intelligence

Organization Improvement

• Vision, Values, and Purpose
• Culture Change
• Customer Service
• Goals and Priorities
• Organization Development
• Process Management
• Systems and Structure
• Measurement and Feedback
• Education and Communication
• Innovation and Organizational Learning
• Training and Development
• Team Building
• Recognition, Appreciation, and Celebration
• Performance Management

Self-Leadership